Engagement

Payments Control Audit

A structured review of settlement controls, merchant onboarding checks, and exception handling for payments firms preparing investor diligence or supervisory questions.

Open ledger books and accounting papers on a wooden desk

The Payments Control Audit is our flagship engagement for fintech teams that move money between merchants, wallets, and banks. We examine whether the controls you describe in policies actually appear in daily settlement batches, chargeback queues, and merchant file reviews.

Who it is for

Operators of card acquiring, store-value instruments, or remittance corridors who need an independent reading of control design before a board packet, investor data room, or supervisory questionnaire. The work suits teams with at least one completed production year and identifiable transaction volumes.

Result you receive

You leave with a findings memorandum that names control gaps in plain language, attaches sample evidence references, and separates issues that need immediate containment from those that can wait for the next product release cycle. The memorandum is written for compliance officers and finance controllers—not for marketing decks.

Scope and process

  1. Scoping call — Confirm product lines, settlement partners, and the period under review.
  2. Document intake — Policies, reconciliation packs, exception logs, and a sample of merchant files.
  3. Walkthroughs — Observe how operations staff clear unmatched items and escalate odd refund patterns.
  4. Sample testing — Test selected transactions against stated approval thresholds and dual-control rules.
  5. Findings draft — Share provisional ratings so your team can correct factual misunderstandings.
  6. Final delivery — Issue the memorandum and hold a closing session with named remediation owners.

Preparation we ask of you

Designate a single engagement contact who can schedule operations staff for walkthroughs and unlock document folders within three business days of kickoff. Provide settlement calendars for the review period and a list of known open incidents. Without timely access, sample sizes shrink and the timetable slips.

Constraints

We do not certify regulatory compliance or replace your internal audit plan. Where a finding touches legal interpretation of Taiwan’s payment regulations, we flag the issue and recommend counsel; we do not draft the legal position ourselves. On-site days are scheduled in blocks to limit disruption to settlement cut-offs.